这一功能强大而实用，比如可用作客户支持服务。 所有OpenERP用户都可以使用 support@my-company.com 进行对话(这一支持需要拥有 Windows Live Messenger 帐户, 但用户可以在电话，笔记本，pidgin等上面使用邮箱). 使用者利用他们的 Windows Live Messenger 帐户 或者以"访问者"身份登录. To set this addon up, you will have to :

• Log on your Windows Live account (http://hotmail.com/)
• Go to this URL : http://settings.messenger.live.com/applications/WebSettings.aspx
• Tick the checkbox "Allow anyone on the web to see my presence and send me messages." then click on the button "Save".

=> It's mandatory to be able to chat with you and see whether you're off-line, away, busy or available.

• Then click on "Create HTML" on the right side menu, scrolldown to the section with the HTML code and copy your key

=> the key is the part between "invitee=" and "@apps.messenger.live.com", eg: 5853ad247d1c7d0e

• Finally replace the two "my_own_key" in the file ~/web_wlm_chat/static/src/xml/base.xml by your own key (eg: 5853ad247d1c7d0e).

=> Now you can install the module in OpenERP. The module is available for download in our  launchpad address and at  http://apps.openerp.com We hope you enjoy this new module from Elico Corp! If you have any question, do not hesitate to contact us at: contact@elico-corp.com